Questions, answered.

Every size we hold for a piece is written into that product's description, and the same sizes appear as selectable options on the product page above Add to Bag. Choose your size there before adding the item to your bag.

If a size is missing from the options, we are out of it in that style rather than hiding it. Sizes are refreshed as stock moves, so it is worth checking back.

Men's Clothing uses standard Indian letter sizing (S, M, L, XL, XXL and up) or numeric waist sizing, depending on the garment. Boys' Clothing is sized by age band — months for the smallest sizes, then years.

Where a piece runs differently from its label, we say so in the product description rather than leaving you to discover it.

Take the larger of the two. Cotton and knitted cloth settle slightly after the first wash, and a size up wears better than a size that pulls at the shoulder. For boys, sizing up by one band is normal if the child is mid-growth.

If you would rather ask before ordering, send us the product name and the measurements you usually wear and we will tell you honestly which size to take.

Send it back within 7 days of delivery, unworn and with tags on, and we will exchange it for another size subject to availability, or refund you in full. We arrange and pay for the return pickup. The full terms are in the Refund and Cancellation Policy.

Two ways, both offered at checkout:

• UPI — pay from any UPI application or bank UPI service. The payment is completed through our gateway partner.
• Cash on Delivery — pay the courier when the parcel reaches you. There is no extra charge for choosing this.

Whichever you choose, the amount shown on the checkout page before you confirm is the amount you pay.

Yes. Every price on the site is in Indian Rupees and inclusive of applicable GST. Nothing is added at the last step of checkout. The GST breakdown appears on the invoice that travels with your order.

A declined UPI payment is usually a bank timeout, a daily transaction limit, or a brief outage at the UPI application. In those cases nothing leaves your account and no order is created.

If an amount has been debited but you did not receive an order confirmation, it is a pending transaction that the bank reverses on its own, normally within three to five working days. Send us the UPI reference number and we will confirm from our side at info@rajendermart.com.

Yes, at no charge, at any point before the order is dispatched. Write to us with your order number as soon as you can. Once a parcel has left us it has to be handled as a return after delivery, under the Refund and Cancellation Policy.

The site runs over HTTPS end to end and UPI transactions are handled entirely by the payment gateway. We never see or store a UPI PIN, an OTP, or any card or banking credential. All we keep is the transaction reference number, which we need to reconcile your order.

Nothing. Shipping is free on every order, to every serviceable PIN code in India, with no minimum order value. Cash on Delivery carries no additional fee either.

Orders are dispatched within one working day of confirmation. Delivery then usually takes 5-9 business days from dispatch. Larger cities are normally at the quicker end of that range and remote PIN codes at the slower end.

Full detail, including what happens to delayed parcels, is in the Shipping and Delivery Policy.

We ship anywhere in India that our courier partners service, which is the large majority of PIN codes. Enter yours at checkout and you will be told immediately if it cannot be served. We do not ship outside India at present.

Couriers make three delivery attempts. If all three fail, the parcel comes back to us and we will contact you to either send it out again at no cost to you, or refund the order in full. Giving a mobile number you actually answer is the single best way to avoid this.

Go to Track Your Order and enter the order number from your confirmation email. You will see the current stage — placed, confirmed, processing, shipped or delivered — along with the courier name and tracking number once the parcel is on its way.

It is at the top of the order confirmation email we send as soon as your order is accepted, and on the confirmation page shown immediately after checkout. If you have an account, it is also listed against the order in your order history.

Courier scans can pause in transit, particularly over weekends and public holidays, without anything being wrong. If nothing has changed for more than four working days, send us the order number and we will chase the courier and come back to you with an answer, not a holding reply.

A tracking number becomes live on the courier's own system once the parcel is scanned into their network, which can take up to 24 hours after dispatch. Until then the number is valid but will return no scans.

7 days from delivery. The piece must be unworn, unwashed and in its original packaging with all tags attached. Write to us within that window with your order number and we will arrange the pickup.

We do, on every accepted return. Where your PIN code cannot be served by a reverse pickup, post the parcel to us and we will reimburse the postage against the receipt.

We inspect the returned item within two working days of receiving it and initiate the refund immediately once it passes. The money reaches you within five to seven working days of that, to the method you paid with. Cash on Delivery orders are refunded by bank transfer to an account in the order holder's name.

Tell us within 48 hours of delivery and send a photograph. We collect it at our cost and either replace it or refund you in full, whichever you prefer. This is not counted against the ordinary return window.

Yes. Follow the same steps as a return and tell us the size you want instead. Subject to that size being in stock, the replacement is dispatched once the original piece has been inspected.

No. You can check out as a guest with nothing more than a delivery address and a contact number. An account simply keeps your addresses, your order history and your wishlist in one place for next time.

Use the reset link on the sign-in page. A reset email goes to the address registered on the account. If it has not arrived within a few minutes, check the spam folder before writing to us.

We use it to fulfil your order, to answer you, and to meet our tax and consumer-protection obligations. We do not sell it. You may ask to see, correct or erase the data we hold, and you may withdraw consent at any time. The detail is set out in the Privacy Policy, written to the Digital Personal Data Protection Act, 2023.

Start with customer care at info@rajendermart.com. If that does not settle it, escalate to our Grievance Officer, RAJENDER KUMAR, at grievance@rajendermart.com. Complaints are acknowledged within 48 hours and resolved within 30 days. The escalation route is set out on the Grievance Redressal page.

This site is operated by RAJENDER TRADER. Our registered office is at OFFICE NO 8 SECOND FLOOR, A-43, NOIDA, Sector 2, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301.. Our GSTIN is 09KMUPK9120F1ZF.

Full entity details are on the Terms and Conditions page and in the footer of every page.